DECKLINKS FOR TECHNICAL SUPPORT

Document tracking for technical support

Save time, provide clearer explanations, track engagement, and make your expertise available 24/7.

Custom branding
Showcase your brand.
Video narrations
Easily video-narrate any PDF documents or presentations when needed (otherwise video is optional). Redo slide if you made a mistake. Use built-in teleprompter to record longer videos.

Content rooms
Attach any supporting files and links. Make it easy for your prospects and clients to find the right information quickly.

Company profiles
Create company profiles with custom banners and info-packages tailored to different use cases.

Contact details
Show your contact info easily accessible by your prospects and clients.
Custom CTAs
Add custom CTAs to drive prospects or clients to your calendar, sign up form, etc.
Engagement analytics
See how prospects and clients interact with your PDFs.

Feedback and Reactions
Collect feedback from prospects and clients. Feedback and reactions are not publicly visible.
Share PDFs
Share any existing PDF presentations and documents.
Live links
Share with a single link. Update files even after sharing your link. Get notified when your PDF is viewed. Turn off access anytime.

Adadot using video PDFs
Pocketed using video PDFs
Wattpad using video PDFs
Opnbx using video PDFs
Troopster using video PDFs
Overlapp using video PDFs
EMAIL NOTIFICATIONS

Know if and when tutorials are watched

Stay up-to-date with real-time alerts when your shared guides and tutorials are accessed so you can provide timely support and follow-up.

Business professional using document tracking system
DOCUMENT TRACKING

PDF tracking

Track views, session duration, time spent per page, clicks, and downloads to have more productive client conversations.

Document tracking analytics dashboard DeckLinks
CONTENT ROOMS

Simplify technical support content access

Ensure your clients always have access to the most up-to-date technical support materials. Control access and ensure only authorized clients can view your files.

Share files in the best virtual data rooms
VIDEO NARRATIONS

Guide clients effortlessly

Use the built-in teleprompter to create video-narrated PDF guides, embed existing videos, record your screen, and enhance your explanations and troubleshooting guides.

Elevate your technical support game

Experience the future of effortless technical document tracking and sharing.

Used by teams of all sizes

See what our customers say about DeckLinks

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