DECKLINKS FOR TECHNICAL SUPPORT
Document tracking for technical support
Save time, provide clearer explanations, track engagement, and make your expertise available 24/7.
- Reduce repetitive technical support calls
- Pinpoint areas of confusion
- Stay available around the clock with narrated PDFs
Showcase your brand.
Company profiles
Create company profiles with custom banners and info-packages tailored to different use cases.
Show your contact info easily accessible by your prospects and clients.
Add custom CTAs to drive prospects or clients to your calendar, sign up form, etc.
Collect feedback from prospects and clients. Feedback and reactions are not publicly visible.
Share any existing PDF presentations and documents.
EMAIL NOTIFICATIONS
Know if and when tutorials are watched
Stay up-to-date with real-time alerts when your shared guides and tutorials are accessed so you can provide timely support and follow-up.
DOCUMENT TRACKING
PDF tracking
Track views, session duration, time spent per page, clicks, and downloads to have more productive client conversations.
CONTENT ROOMS
Simplify technical support content access
Ensure your clients always have access to the most up-to-date technical support materials. Control access and ensure only authorized clients can view your files.
VIDEO NARRATIONS
Guide clients effortlessly
Use the built-in teleprompter to create video-narrated PDF guides, embed existing videos, record your screen, and enhance your explanations and troubleshooting guides.
A unified hub for sharing documents. Ensure recipients have access to the latest files.
Record your screen and embed the screen recording in your PDF. No browser extensions required.
Set a password and ensure only the right people can access your links and files.
Add custom Call-to-Action buttons to drive viewers to your calendar, sign up form, etc.
Embed video files or YouTube videos in your presentations or documents.
Securely share presentations and files. Turn off access at any time.
and more
Elevate your technical support game
Experience the future of effortless technical document tracking and sharing.
Used by teams of all sizes
See what our customers say about DeckLinks
“When I started using video narrations and explaining my sales presentations and proposals the engagement increased on multiple levels.”
B2MS
“DeckLinks makes my life that much easier, saving me hours of back-and-forth and providing our partners a centralized data room to fall back on!”
Pocketed
“We love DeckLinks and its one of those tools that has made a real difference in our sales process! It helps us remove complexity from our sales decks.”
Adadot
“DeckLinks has been a game-changer for us. Document tracking makes it so much easier to prioritize sales opportunities and close deals faster.”
Opnbx
